EEOS Social Marketing Hub
Terms of Service

1. Operator and scope

EEOS Social Marketing Hub is a WordPress content preparation and social publishing tool provided through Freedom Hub, operated by Life Solutions Investments (Pty) Ltd in Eswatini. “We”, “us” and “our” refer to the operator. “You” refers to an authorised user.

These EEOS Social Marketing Hub terms govern campaign preparation, account connections, draft review and available publishing functions. Separate terms may apply to books, courses, consultations and other Freedom Hub services.

2. Acceptance and access

By using the service, you agree to these terms. If you do not agree, do not use the tool or connect an account.

Access is limited to users authorised by the operator. This page does not grant access or create a public registration entitlement. You must have authority to act for any account or organisation you represent.

Keep your login secure and notify us promptly if you suspect unauthorised access.

3. Connected accounts and permissions

Connect only social accounts you own or are authorised to manage. Connections require the relevant platform’s authorisation process.

• Confirm the account identity and requested permissions before granting access.
• You authorise the service to use granted permissions to carry out actions you request.
• You remain responsible for maintaining your authority to manage each account.
• You may revoke permissions through the social platform or use the tool’s disconnection control where available.

Permissions may expire or require renewal. Disconnection does not automatically delete previously published posts.

4. Content review and publication

You are responsible for reviewing every draft before approving or publishing it. Template-generated or AI-assisted content may contain errors or wording that does not reflect your intended meaning.

• Check facts, quotations, claims, images and links.
• Confirm the selected account, audience and available privacy settings.
• Ensure that each destination delivers what the call to action promises.
• Review automatically suggested books or resources before including them.

A publishing request may make content visible immediately. Check publishing status and the destination account before retrying an uncertain request to reduce duplicate posts.

5. Content rights and responsible use

You retain the rights you hold in your content. You grant us permission to store, process, format and transmit it as needed to provide the service and perform requested actions.

You must have the necessary rights and permissions for text, photographs, videos, music, logos and other submitted material. Respect privacy, consent, copyright and applicable platform rules.

Do not use the service for unlawful content, impersonation, harassment, deceptive claims, unsolicited spam, infringement or attempts to bypass account or platform restrictions.

6. Third-party platforms

Social platforms operate independently. Their terms, community rules and account requirements continue to apply. EEOS Social Marketing Hub is not an official or endorsed service of those platforms.

Platform reviews, account eligibility, API permissions, media requirements, rate limits, outages and policy changes may affect service functions. We do not guarantee integration approval, successful delivery of every request, audience reach, engagement or marketing results.

Features may change or become unavailable because of maintenance, security needs or platform requirements.

7. Privacy and information requests

Personal information is addressed in the Freedom Hub Privacy Policy.

Connections may involve account identifiers, permissions and access tokens. Campaign records may include drafts, media references and publishing status information.

Do not submit confidential or personal information for publication without authority to disclose it. Content sent to a social platform becomes subject to that platform’s privacy and retention practices.

Contact us for assistance with disconnection or deletion of service-held information. Revoking access does not automatically delete stored campaigns or third-party posts.

8. Fees and separate services

These terms do not create a subscription or payment obligation. Paid access, support or related services require a separate agreement or clearly presented purchase terms.

Internet, hosting and third-party costs remain subject to your arrangements with those providers.

9. Suspension and ending access

We may restrict access where reasonably necessary to address misuse, security concerns, loss of account authority, platform requirements or breaches of these terms. Where practical, we will explain the reason and steps needed to restore access.

You may stop using the service and revoke permissions. Keep copies of content and records you need before ending access, and contact us for help with stored information.

10. Availability and responsibility

Technical errors and interruptions can occur. Maintain appropriate backups, review generated content and check publishing results.

To the extent permitted by applicable law, we are not responsible for indirect losses, loss of expected revenue or engagement, or failures caused by third-party platforms or content you approve. Nothing in these terms excludes rights or responsibilities that applicable law does not allow to be excluded.

11. Changes to these terms

We may update these terms as the service develops. The current version and effective date will appear here. Material changes will be brought to authorised users’ attention where practical. Review revised terms before continuing to use the service.